Post Mortem Report

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Template

Post Mortem Report: <Title>
Incident Date: Date
Ticket: PRJ-XXX
Contributors: Name 1, Name 2, etc

Summary
This is the summary of the issue.
Include all relevant facts, observations, events, and screenshots.

Impact
Who/what was impacted? In what way? To what degree?

Root Cause
What was the underlying cause of the incident? 

Resolution
What measures were taken to resolve the issue in the short term?

Detection
How was this issue identified and surfaced?

Action Items
What can we do to prevent this from happening again?
What can we do to improve our alerting/monitoring?
What can we do to improve our ability to troubleshoot similar issues?

Timeline
| Time | Event |
| ---- | ----- |
|      |       |